SHIPPING / RETURNS / CONDITIONS

SHIPPING, DELIVERY TIMES AND COSTS 

Being handmade and customized, each item has a different manufacturing period, which varies from 3 to 5 working days. 
All items are shipped by international certified couriers. 

Once processed, the order will take :

• from 24 to 48 hours to be delivered in Italy 
• from 5 days to 2 weeks to be delivered Worldwide 

Shipping costs : 

Italy : € 8,00 - free shipping for orders over € 150,00
Europe :  € 15,00 - free shipping for orders over € 250,00
Worldwide : € 25,00 - free shipping for orders over € 350,00 

RETURNS

All our items are unique, handmade especially for you and customized. However, we are happy to arrange a return, at our cost, within 15 days of receiving the product.

Every client is unique and we will be glad to hear the reason behind your concern, we aim to meet all your needs as much as we can. You are always welcome to contact us at info@annaluisaworld.com.